Refund and cancellation policy

Plain rules for deposits, cancellations, rescheduling and refunds. Your booking reference is all you need.

Last updated: 12 October 2026

01 Deposits

A deposit of 20% of the package price secures your slot and is deducted from the total. TODO: confirm deposit

02 Cancelling a booking

Cancel at least TODO: hours before your slot for a full refund of what you paid.

Later cancellations: TODO: late-cancellation rule.

03 Rescheduling

You can move your slot up to TODO: hours before it, subject to availability, by messaging us on WhatsApp.

04 No-shows

If you don't arrive for your slot and don't tell us: TODO: no-show rule.

05 If we cancel

If we have to cancel or can't deliver the service, you choose: a full refund or a new slot.

06 After the work is done

Installed film and coatings can't be returned. If something isn't right, tell us within TODO: days and we'll inspect it and put it right under our workmanship warranty.

07 How refunds are paid

Refunds go back to the original payment method through our payment provider. KNET and card refunds usually show within TODO: days working days, depending on your bank.

08 How to ask

Message us on WhatsApp (+965 6771 1447) with your booking reference.